faqs

What design services do we offer?

The Shop Design service at CH HOME is perfect for clients looking to enhance their home with expertly curated furnishings and décor. Whether you need help designing a functional layout, selecting statement pieces, or styling your space to perfection, our team will work with you to create a beautifully cohesive home.

Our Shop Styling Refresh service focuses on enhancing your existing spaces with carefully curated accessories and styling. We thoughtfully layer your personal collections with new additions, such as accent pillows, decorative objects, and florals, to create a cohesive and polished look.

What if my project involves construction?

CH HOME’s Shop Design and Styling Refresh services are intended for furnishings, décor, and styling rather than construction-based projects. We do not include hard material selections such as countertops, flooring, plumbing fixtures, or tile in this service. However, we’re happy to help with furnishing and finishing details once your renovation is complete.

What is the first step in working with CH HOME?

Filling out our inquiry form so that one of our designers can contact you to schedule a Discovery Call. During this 15-30 minute Discovery Call, we will give you a brief overview of our design process as well as gather information from you regarding your project. This is a perfect time to ask any questions you may have about the overall process.

How long does it take someone to contact me?

After submitting your inquiry, someone will contact you within 3-5 business days.

Do I get to meet with a designer in person?

After the Discovery Call, if you are ready to move forward with our design services, we will send over our basic proposal for you to review. The next step is scheduling an Initial Consultation with our team. This consultation will be held in-store. During this meeting, we will discuss your vision, assess your needs, and determine the best approach to bring your space to life. Once we understand your style and goals, we will provide a customized scope of work tailored to your project. Then it’s GO TIME!

Do you offer in-home consultations?

Our standard design consultations are held in-store at CH HOME (or virtually). For local clients who move forward with our design services, we offer the option of an in-home consultation for an additional fee, which will be included in our proposal.

What can I expect to invest?

To achieve a timeless, layered look, we curate furnishings and styling selections exclusively from CH HOME and our trusted industry partners. Below is a general investment range for our Shop Design services:

Bathroom
$1,000 - $3,000
Bedrooms
$10,000 - $20,000
Dining Room
$10,000 - $20,000
Entryway
$5,000 - $10,000
Family/Living Room
$20,000 - $40,000
Kitchen/Breakfast
$2,500 - $7,500
Laundry/Mud Room
$1,000 - $3,000
Loft/Den
$15,000 - $35,000
Office
$5,000 - $15,000
Playroom
$10,000 - $25,000

For our Shop Refresh service, investment ranges from $2,000 to $15,000, depending on the size of the space and the accessories needed to create a cohesive, polished look.

Please note that these ranges vary based on the scope of your project, selections, and customization.

How long is the design process?

Our Shop Design service is broken into three phases:

    1. Concept & Design: We develop your design plan, including layouts, selections, and room boards. This phase typically takes 2-4 weeks, depending on the scope of work.
    2. Presentation: We will present your custom design plan along with product details and price estimate to you in our shop design center.
    3. Ordering & Installation: Once the design is finalized, we assist with placing orders. In-stock items typically arrive within 2-4 weeks, while custom or backordered pieces may take 6+ weeks. We recommend placing orders promptly to ensure timely delivery. Once items have been received, you can coordinate delivery to your home at your convenience.

You will have three months from the signing of your contract to purchase all selected items from CH HOME.

What are your design service fees?

SHOP DESIGN

We offer two options, both requiring a minimum purchase of $5,000 in furnishings and accessories. Additionally, if you purchase $8,000 or more per room/space, your design fee will be credited toward your purchase. All design fees and our minimum purchase deposit are non-refundable and payment is due prior to booking your consultation.

  • Design Fee with CH Home In-Store Consultation: $550 per room/space
  • Design Fee with in-Home Consultation: $150 consultation fee + $550 per room/space
  • Minimum Purchase Deposit: 20% of our $5,000 furnishings and accessories

SHOP STYLING REFRESH

We offer one or multi-room pricing for our Shop Styling Refresh along with a minimum purchase of $2,000. This ensures a carefully curated selection of décor and styling items that truly transform your space. Our team will work closely with you to select pieces that align with your style and budget.

  • One Room: $450
  • Two Rooms: $800
  • Three Rooms: $1,200
  • Each Additional Room: $400
  • Small Space (Entryway, Powder Bath, etc.): $250

What about shipping, delivery and installation?

COST:

  • Shipping costs are included in the price of your items.
  • Additional fees for receiving, storage, delivery, and debris disposal apply for items shipped to a receiving warehouse and are payable to a third party.

DELIVERY:

Some smaller items may be shipped directly to your home. For all other items, we offer several options:

  • Pick up from the third-party warehouse.
  • Receive contact information for a third-party delivery service to coordinate delivery yourself.
  • Have our team coordinate storage and delivery for a seamless experience (additional fees apply).

Please note that (on-site) installation services from our design team are only offered through our Shop Styling Refresh service. If you’ve selected our Shop Design service and wish for our design team to coordinate and manage your installation on-site, additional hourly charges will apply.